Terms & conditions
Version 1.1 · November 2026
Plain-English terms for our website builds, monthly plans, add-ons and Fleurieu Local. Questions? Email contact@fleurieudigital.com or call 0474 423 165.
01. Our agreement
- By using our website or any of our services, including Fleurieu Local, you agree to these terms.
- These terms apply to every website build, monthly plan, add-on and Fleurieu Local listing or display Fleurieu Digital (“we”, “us”) provides to you, the client.
- Your written quote sets out the work, the price and the timeline. You accept the quote and these terms by signing, or by replying “approved” by email.
- If the quote and these terms disagree, the quote applies.
02. Prices & payment
- All prices are in Australian dollars.
- Website builds are paid either 50% up front and 50% before launch, or in 3 equal monthly payments, as set out in your quote. Work starts once the first payment is received.
- Invoices are due within 7 days.
- Monthly plans are billed in advance, by direct debit or card.
03. What’s included
- Your quote lists the pages, features and number of revision rounds included.
- A revision round is one set of changes sent together. Extra rounds, new pages or features not in the quote are charged at our hourly rate ($55–$75) or quoted separately, and we’ll always tell you before doing paid extra work.
04. Your part
- You supply your text, photos, logo, prices and other content, and confirm you have the right to use them.
- You give us access to the accounts we need using team or delegate access. We never ask for your passwords.
- If we’re waiting on you for more than 30 days, we may pause the project and reschedule it.
05. Timelines
- Timelines in your quote are estimates and start once we have your content and first payment.
- We’ll keep you updated and let you know straight away if anything changes.
06. Ownership
- Your domain name always stays in your name. We never take ownership of it.
- Once your build is paid in full, the website design and content are yours. Until then, they’re provided under licence and stay on our hosting.
- We may show your website in our portfolio and on social media, and add a small “Website by Fleurieu Digital” link in your footer, unless you ask us not to.
07. Monthly plans
- Monthly plans have a 3-month minimum term (or the minimum in your quote), then continue month to month.
- You can cancel with 30 days’ written notice after the minimum term.
- Update time included in your plan doesn’t roll over to the next month.
- We may change plan prices with 30 days’ written notice.
08. Late or missed payments
- If a payment fails, we’ll let you know and try again within 7 days.
- If a payment is 14 days overdue, we may pause updates. If it’s 30 days overdue, we may suspend hosting until it’s paid.
09. Leaving us
- If you end your plan, we hand over your website files once all invoices are paid, and remove our access to your accounts.
- If you cancel a build part-way through, you pay for the work completed so far, and any deposit covers that work first.
10. Google & third parties
- We promise the work, not a ranking. No one can guarantee positions in Google.
- Some features rely on other services, such as Cloudflare, Square, Stripe, Google, Airbnb or Stayz. We’re not responsible for their outages, fees or rule changes.
- Google Ads budgets are paid by you directly to Google.
11. Holiday home websites
- Direct bookings made through your website are requests that you confirm.
- You’re responsible for keeping your calendars up to date and following each booking platform’s rules.
12. Fleurieu Local
- Fleurieu Local is our local guide and magazine. Businesses can be listed in it, and hosts can place tap-to-explore displays for their guests.
- Launch participants get one month free. Before it ends we’ll confirm any fees in writing, and nothing is charged unless you agree to continue. Registering interest doesn’t create a paid subscription.
- Paid listings run month to month and can be cancelled with 30 days’ written notice.
- You confirm the details, photos and links you give us for your profile are accurate and yours to use. We may edit them for length and style, and may decline or remove a listing that’s misleading or inappropriate.
- Displays stay our property. Please keep them in a place guests can see, and return them if you leave the program.
- Being listed helps tourists find you, but we can’t guarantee visits, enquiries or sales.
13. Fixes & liability
- We fix any faults in our work free of charge for 30 days after launch, or for as long as you’re on a monthly plan.
- Nothing in these terms limits your rights under Australian Consumer Law.
- Otherwise, our total liability is limited to the amount you’ve paid us in the past 12 months, and we’re not liable for indirect losses such as lost sales.
- These terms are governed by the laws of South Australia.